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The release of Veeam Service Provider Console v5 brings a range of benefits to our Backup platform, enabling you, our partners, to deliver an improved service to your customers. 

Here are the headlines and most interesting updates from Veeam’s release notes. If you have any questions or would like more detail, don’t hesitate to get in touch with your account manager right away. 

Key Features for Ekco Partners

Remote patching for Veeam Backup and Replication – You can now install hotfixes and cumulative patches to managed backup servers remotely. No need to go onsite or use RDP. n Backup agent deployment enhancements – The backup agent deployment process now has a retry option for unexcepted errors during the installation process. This helps when you’re managing a highly mobile environment with computers that frequently go offline or online. 

 Login enhancements – you can now create aliases for names of managed companies, making the login process more user-friendly. n Tags – You can now assign tags to managed computers. This should allow you to quickly identify the “owner” of the remote computer and take measures if needed accordingly. n Retries for backup policy – The backup policy configuration process now has a retry option for unexcepted errors. This helps when you’re managing a highly mobile environment with computers that frequently go offline or online. 

Backup infrastructure dashboard – Ekco Partners now have access to the high-level overview of the backup infrastructure health state of managed companies. n ConnectWise Automate Plug-in – Partners can now use new versions of Veeam backup agents to protect customer workloads. To use this feature, please update your existing plug-in via ConnectWise Automate Solutions Center to the latest version. 

If you have any questions or would like the full release notes, please contact your Account Manager today. 

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