Our website uses cookies to distinguish you from other users of our website. This helps us
to provide you with a good experience when you browse our website and also allows us to
improve our site.

We may update this Cookie Policy from time to time. Please review the “Last Updated” note
at the bottom of this page. Changes in this Cookie Policy will be effective from the date
that it is available on our website.

1. What are cookies?

Cookies are small pieces of information, stored in simple text files, placed on your
computer or internet enabled device by a website. Typically, cookies are used to ease
navigation through the website. Cookies can be read by the website on your subsequent
visits. In addition, the information stored in a cookie may relate to your browsing habits
on the web page, or a unique identification number so that the website can remember you on
your return visit.

We use first party and third-party cookies to make our website easier to use and to
support its functionality. Cookies also provide us with information on how our website is
used so that we can ensure it is up to date, relevant and as error free as possible.

By using our website, you are agreeing to our use of strictly necessary cookies and any
other cookies you agree to on our cookie notice. Where use of this website results in
Personal Information being collected through cookies, Ekco’s Privacy Policy applies
alongside this Policy.

2. User Rights

Strictly necessary cookies are always on, but you can accept or reject the other types of
cookies on our website. If you choose not to accept all cookies, your experience of our
website will be affected by this, and you may not be able to access certain services or
functions on the website. You can at any time change or withdraw from the cookie
declaration on our website (see below).

3. Cookie Types

We use the following categories of cookies:

  • Basic Operations Cookies: these cookies help make our website usable by enabling
    basic functions like page navigation and access to secure areas of the website. The
    website cannot function properly without these cookies.
  • Content Personalisation Cookies: enables Ekco to remember information that
    changes the way our websites behave or look, like your preferred language or the region
    that you are in.
  • Site Optimisation Cookies: help Ekco to understand how visitors interact with our
    websites by collecting and reporting information anonymously.
  • Ad Personalisation Cookies: are used to track visitors across our websites. The
    intention is to display ads that are relevant and engaging for the individual user and
    thereby more valuable for publishers and third-party advertisers.

You can find more information about the individual cookies we use in the table in our
cookie declaration.

Cookie Name Purpose Will be stored for Learn more
Google Tag Manager Google Tag Manager (also known as GTM) is an “online tool” that allows us to
implement and manage various marketing and analytics tags on our website.
2 years For more information, read Google’s overview of data privacy and protection.
Google Analytics These cookies are used to collect information about how visitors use our website. We
use the information to compile reports and to help improve the website. The cookies
collect information in a way that does not directly identify anyone, including the
number of visitors to the website and blog, where visitors came from, and which
pages they visited.
2 years For more information, read Google’s overview of data privacy and protection.
Hubspot We use HubSpot to store your data for the purpose of performing marketing tasks. 13 months For more information, please read Hubspot’s Privacy Policy.
_li_id.xxxx A cookie to determine if the visitor is a new visitor or a returning visitor. Session For more information, please read Leadinfo’s privacy policy.
_li_ses.xxxx  A cookie to determine which pages have been visited during their session. 2 years For more information, please read Leadinfo’s privacy policy.
LinkedIn Insight Tag These cookies are placed by LinkedIn. It allows us to measure, optimize, and create
audiences for advertising campaigns offered on LinkedIn. In particular, it allows us
to see how our users move between devices when visiting our website and LinkedIn.
This helps us to ensure that our LinkedIn advertising is seen by our users who are
most likely to be interested in such advertising, by analysing what content a user
has viewed on our website and what content a user has interacted with.
3 months For more information, please read LinkedIn’s Privacy Policy
Embed/v3/counters.gif This Cookie is set by HubSpot. It collects information about user preferences and/or
interaction with web campaign content – This is used on the CRM campaign platform
used by website owners for promoting events or products.
Session For more information, see:
https://knowledge.hubspot.com/reports/what-cookies-does-hubspot-set-in-a-visitor-s-browser
hubspotutk This cookie keeps track of a visitor’s identity. It is passed to the marketing
platform HubSpot when submitting forms and is used in de-duplicating contacts.
1 year For more information, see:
https://knowledge.hubspot.com/reports/what-cookies-does-hubspot-set-in-a-visitor-s-browser
__hstc This is the main cookie for tracking visitors. It contains the domain, utk, the
first timestamp (first visit), the last timestamp (last visit), the current
timestamp (this visit), and the session number (incremented for each subsequent
session).
13 months For more information, please read HubSpot’s Privacy Policy
__hssc This cookie keeps track of the sessions. This is used to determine if HubSpot needs
to increment the session number and timestamps in the __hstc cookie. It contains the
domain, viewCount (increments each pageView in a session), and the timestamp for
starting the session.
30 minutes For more information, please read HubSpot’s Privacy Policy
__hssrc When HubSpot modifies the session cookie, this cookie is also set to determine if
the visitor has restarted their browser. If this cookie does not exist when HubSpot
manages cookies, it is considered a new session.
Until the end of the session For more information, please read HubSpot’s Privacy Policy
messagesUtk This cookie is used to recognize visitors who chat with us through the messaging
tool. If we chat with a visitor who later returns to the website in the same cookie
browser, the messaging tool will load his or her conversation history.
13 months For more information, please read HubSpot’s Privacy Policy
__hs_opt_out This is an essential/necessary cookie that does not require consent. This cookie is
used to remember that the visitor will not be asked to accept cookies again.
13 months For more information, please read HubSpot’s Privacy Policy
__hs_do_not_track This is an essential/necessary cookie that does not require consent. This cookie can
be set to prevent the tracking code from sending information to HubSpot. It still
allows anonymized information to be sent to HubSpot.
13 months For more information, please read HubSpot’s Privacy Policy
hs_ab_test This is an essential/necessary cookie that does not require consent. This cookie is
used to consistently show visitors the same version of the landing page that they
have seen before.
End of the session For more information, please read HubSpot’s Privacy Policy
hs-messages-is-open This is an essential/necessary cookie that does not require consent. This cookie is
used to determine and store whether the chat widget is open for future visits. It
re-sets the widget to close it after 30 minutes of inactivity.
30 minutes For more information, please read HubSpot’s Privacy Policy
hs-messages-disguise-welcome-message This is an essential/necessary cookie that does not require consent. This cookie is
used to prevent the welcome message from appearing one day after it has been
deleted.
1 day For more information, please read HubSpot’s Privacy Policy
__hsmem This is an essential/necessary cookie that does not require consent. This cookie is
set when visitors log in to a HubSpot-hosted site.
1 year For more information, please read HubSpot’s Privacy Policy
TSxxxxxx TTGT sets an internal security cookie within the inbound converter system to apply
elements in the load balancer’s security policy. This cookie is called the master
cookie. The master cookie is inserted into HTTP responses to client requests. The
main cookie serves the following functions:
  • used for validating domain cookies and qualifying subdomain cookies
  • recognizing session progress
  • validate the integrity of the frame or function cookie if it is used
End of the session For more information, please read TechTarget’s Cookie Policy
SessionUser_{site_id}

Set when a user first lands on a page.

Persists the Hotjar User ID which is unique to that site. Hotjar does not track
users across different sites.

Ensures data from subsequent visits to the same site are attributed to the same
user ID.

365 days For more information, please read the Hotjar Cookie Policy
_hjHasCachedUserAttributes Enables us to know whether the data set in _hjUserAttributes Local Storage item is
up to date or not.
Session duration For more information, please read the Hotjar Cookie Policy
_hjUserAttributesHash Enables us to know when any User Attribute has changed and needs to be updated. 2 minutes duration, extended every 30 seconds. For more information, please read the Hotjar Cookie Policy
_hjUserAttributes Stores User Attributes sent through the Hotjar Identify API. No explicit expiration For more information, please read the Hotjar Cookie Policy
hjViewportId Stores user viewport details such as size and dimensions. Session duration For more information, please read the Hotjar Cookie Policy
hjActiveViewportIds

Stores user active viewports IDs.

Stores an expirationTimestamp that is used to validate active viewports on script
initialization.

For more information, please read the Hotjar Cookie Policy
_hjSession_{site_id}

Holds current session data.

Ensures subsequent requests in the session window are attributed to the same
session.

30 minutes duration, extended on user activity. For more information, please read the Hotjar Cookie Policy
_hjCookieTest Checks to see if the Hotjar Tracking Code can use cookies. If it can, a value of 1
is set. Deleted almost immediately after it is created.
Under 100ms duration, cookie expiration time set to session duration. For more information, please read the Hotjar Cookie Policy
_hjLocalStorageTest

Checks if the Hotjar Tracking Code can use Local Storage.

If it can, a value of 1 is set.

Data stored in _hjLocalStorageTest has no expiration time, but it is deleted almost immediately after it is created.

Under 100ms duration. For more information, please read the Hotjar Cookie Policy
_hjSessionStorageTest Checks if the Hotjar Tracking Code can use Session Storage. If it can, a value of
1 is set. Data stored in _hjSessionStorageTest has no expiration time, but it is deleted
almost immediately after it is created.
Under 100ms duration. For more information, please read the Hotjar Cookie Policy
_hjTLDTest We try to store the _hjTLDTest cookie for different URL substring alternatives
until it fails.Enables us to try to determine the most generic cookie path to use, instead of
page hostname.It means that cookies can be shared across subdomains (where applicable).After this check, the cookie is removed.
Session duration. For more information, please read the Hotjar Cookie Policy
hjClosedSurveyInvites

Set when a user interacts with a Link Survey invitation modal.

Ensures the same invite does not reappear if it has already been shown.

365 days duration. For more information, please read the Hotjar Cookie Policy
_hjDonePolls

Set when a user completes an on-site Survey.

Ensures the same Survey does not reappear if it has already been filled in.

365 days duration. For more information, please read the Hotjar Cookie Policy
_hjMinimizedPolls

Set when a user minimizes an on-site Survey.

Ensures that the Survey stays minimized when the user navigates through your site.

365 days duration. For more information, please read the Hotjar Cookie Policy
_hjShownFeedbackMessage

Set when a user minimizes or completes a Feedback widget.

Ensures the Feedback widget will load as minimized if the user navigates to another page where it is set to show.

One day duration. For more information, please read the Hotjar Cookie Policy

Learn more about who we are, how you can contact us and how we process personal data in
our Privacy Policy.

This policy was last updated on 10th July 2024.