Understanding Patch Management

Patch management is a critical process that involves identifying, acquiring, installing, and verifying patches for software applications and systems. These patches are code updates that can fix bugs, improve functionality, or, most importantly, patch security vulnerabilities.

According to a report by the Ponemon Institute, 60% of victims said they suffered a breach due to an unpatched known vulnerability where the patch was not applied. Failure to patch software is a huge security risk but often a manual and cumbersome task for IT and security teams that don’t have the time or resources to fully manage patching across their estate.

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Patch Management

Why is Patch Management a Security Issue?

There are three major reasons why patch management plays a pivotal role in any robust cyber strategy:

  1. Threat Mitigation: Cyber threats are constantly evolving. Hackers often exploit known vulnerabilities in systems that have not been patched, and they know that many organisations struggle to patch software in a timely manner. This makes patch management a key line of defence.
  2. Regulatory Compliance: Many industries have regulations requiring systems to be up-to-date and secure. Effective patch management helps organisations meet these compliance requirements like NIS2, DORA and others.
  3. System Integrity: By fixing bugs and improving functionality, patches help maintain the overall integrity and performance of your systems.

At Ekco, we recognise the critical importance of maintaining a robust and effective security posture to safeguard systems, data, and infrastructure from evolving cyber threats.

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Our Managed Service for Patch Management

Our service for patch management introduces specialised expertise and resources to enhance your capability to identify, prioritize, test, and deploy security patches efficiently. We can deliver a range of services designed to fortify the organization’s security posture and reduce the overall risk of vulnerabilities.

Ekco is the leading provider in the complete management, administration, and support for security patch management. Our mission is to provide the best in class service through our managed service delivery and ensure you keep your organisation safe.

Our certified technical specialists are a team of highly qualified and certified security experts who provide a unique combination of knowledge, experience, and resources to reduce implementation risk, accelerate time to protection, and optimise your security technology investments. The Ekco team implements best practices vital to any successful security project rollout, regardless of size, enabling you to lock in long-term advantages for both your IT environment and your business.

Our Managed Service for Patch Management

Contact us to learn about our patch management services.

Our Service Components

We break our service down into seven core components:

  1. Vulnerability Identification: Continuous monitoring of emerging threats and vulnerabilities to ensure proactive identification.
  2. Patch Prioritisation and Deployment: Collaborate with internal teams to develop and maintain a risk matrix for prioritising security patches. Streamline the deployment process, ensuring timely and effective patching based on the organization’s risk profile.
  3. Testing Environment Management: Assist in the setup and management of a dedicated testing environment for comprehensive evaluation of patches. Ongoing optimization of the testing environment to enhance efficiency and accuracy.
  4. Monitoring and Reporting: Real-time monitoring of patch compliance using centralized logging and monitoring solutions. Regular reporting on patch status, system vulnerabilities, and incident response metrics to provide actionable insights.
  5. Expert Guidance and Consultation: Provide expert advice on emerging threats, industry best practices, and optimal patch management strategies. Collaborate with internal teams to align patching activities with business goals and risk tolerance.
  6. Change Request Submission and Review: Participate in the submission and review process for change requests related to patch management. Collaborate with internal technical teams and business units to assess potential impacts and provide recommendations.
  7. Technical Review and Business Impact Assessment: Engage in technical reviews to assess the feasibility and potential risks of proposed patches. Collaborate with business units to conduct business impact assessments and prioritize changes accordingly.

Contact us today for more information about our patch management services.